We support the most popular booking systems in the Czech Republic:
more clients back in the chair
we help barbershops build loyalty and fill calendars
Retenzio sends smartly timed SMS messages on behalf of your barbershop that bring customers back. It reminds them about a cut after 3 weeks, salvages a canceled reservation and a forgotten appointment - and doesn't forget to wish them a happy birthday. While emails often get buried, SMS have up to 98 % open rates and most people read them within 3 minutes. This way you can focus on your scissors, we'll take care of the rest.
Many clients return to the barbershop later than they should - often they simply forget. Yet the ideal gap between visits is about 3 weeks. Every missed opportunity means lost income and a less filled calendar.
Your barbershop here, it's time for a new cut! We have available slots. Book yours on our website.
When a client cancels an appointment and doesn't book a new one, you often lose them completely. However, a subtle reminder that you're still waiting for them can significantly increase their chances of returning.
Your barbershop here, we understand that your last appointment didn't work out. We'd love to see you again whenever it works for you. Book your appointment today on our website!
A customer forgets their appointment, doesn't show up - and then never gets in touch again. Not because they're not interested, but often due to embarrassment. This way, you lose clients who would otherwise happily come back.
Missed your last appointment? These things happen. We'd be happy to see you again. Choose a new time online - we're here for you 💈
The relationship with a customer isn't just about service - it's also about the experience and the feeling that they're important to you. A simple birthday greeting can surprise, please, and leave a great impression. And most importantly - it reminds the client that it's time to come back.
Happy birthday! 🎉 Thank you for being with us. If you want to celebrate your day with a fresh new cut, we'd love to see you. Book an appointment online!
it's easier than you think
we'll automate your client management
Retenzio makes sure your clients come back happily and on time. It connects to your booking system and sends out SMS at just the right moment, so you no longer have to call manually or deal with empty slots. Just a few minutes to set up, and you'll immediately see how much easier client management can be.
Easy Connection
No lengthy setup or complicated coding. Simply integrate Retenzio with your booking system, and you're all set.
Smart Scenarios
Retenzio knows the best moment to send a reminder and automatically dispatches a personalized message. Meanwhile, you can focus on your business and enjoy a full schedule.
Loyal Customers
Regular reminders lead to happier clients who come back more often. And the best part? Retenzio costs roughly the same as one average service. Once even one client returns, your investment pays for itself!
Easy Solution
streamlining customer communication
FAQ
Frequently Asked Questions
Retenzio creates tailored scenarios for your business that remind clients at the 'perfect moment' to schedule their next appointment. When that time comes, it automatically sends an SMS. You only set up these scenarios once, and the system handles everything else. However, if you want, you can adjust them anytime, add more steps, or customize them based on what you need. This way, you have complete control over when and how you communicate with your clients.
That's what our FREE plan is for, giving you a risk-free way to test most of our features. You also get 5 SMS messages included to see how Retenzio handles automated reminders and scenarios. During this trial period, you can explore our user-friendly interface, see how the system integrates with your booking platform, and get a feel for how it all works. Once you're convinced that Retenzio truly saves you time and boosts client returns, you can switch to a paid plan whenever you like.
Retenzio currently works smoothly with the Reenio and Reservio booking systems, requiring only a simple connection. If you use a different platform, feel free to email us and we'll figure out how to integrate it. We don't want you to change your established workflows — our goal is to enhance and streamline your existing practice with automated SMS.
Absolutely! In Retenzio, you can set up your own message texts to perfectly fit your needs. You can include the client's name, the name of the service, or even a link to online reservation. That way, you maintain a personal touch that clients appreciate, while also making it easier for them to book their next visit. Customizing your messages is fast and intuitive, so whether you run a salon, barbershop, or fitness studio, you can find a style that works for you.
Our plans are billed monthly, and you always know how many SMS messages are included. If you happen to use them all — for example, if you get a sudden influx of new clients or you're running a special promotion — you can simply purchase more at a reasonable price. That way, you'll never run out of 'ammo' and miss sending a reminder.
Yes! That's exactly why we offer our BUSINESS plan. It lets you easily assign different employees to specific scenarios, which is great if your company has multiple specialists or locations. Each employee can track their own bookings, while you maintain an overview of the entire company from one place. You'll also have a sufficient SMS allowance to cover a higher volume of ongoing reminders.