We support the most popular booking systems in the Czech Republic:
more clients back on the treatment bed
we help beauticians build relationships and fill calendars
Retenzio sends thoughtful SMS messages at the right time on your behalf. It reminds of check-up visits, responds to canceled appointments, saves forgotten reservations, and doesn't forget to wish happy birthday. SMS messages have up to 98 % open rates and 90 % of clients read them within 3 minutes. You focus on beauty care, we'll take care of bringing clients back.
Many clients return after a beauty treatment too late or not at all. They often forget that it would be good to follow up with another appointment. Yet regular care brings the best results and stable income.
A reminder from your favorite salon ✨ It's time to treat your skin to more care. Book an appointment online - we look forward to seeing you!
A canceled appointment often means interrupted contact. Clients don't always make time to book again, even if they'd like to. A reminder can save this relationship.
We understand that the last appointment didn't work out - it happens. We'd be happy if you find some time for yourself and book a new one. We're here for you 💆♀️
A forgotten or missed visit doesn't have to mean the end. Sometimes just a small apology and a friendly invitation back - and the client returns with a smile.
We're sorry you couldn't make it - these things happen. If you find a moment, we'd love to see you. You can easily book a new appointment online 🌸
Birthdays are an ideal opportunity to show a client that you care about them. And at the same time gently invite them back for a pleasant moment of care just for themselves.
Happy birthday! 🎉 Treat yourself to a moment for yourself - new care, massage, or facial cleansing is the best gift. Book whenever you want.
it's easier than you think
we'll automate your client management
Retenzio makes sure your clients come back happily and on time. It connects to your booking system and sends out SMS at just the right moment, so you no longer have to call manually or deal with empty slots. Just a few minutes to set up, and you'll immediately see how much easier client management can be.
Easy Connection
No lengthy setup or complicated coding. Simply integrate Retenzio with your booking system, and you're all set.
Smart Scenarios
Retenzio knows the best moment to send a reminder and automatically dispatches a personalized message. Meanwhile, you can focus on your business and enjoy a full schedule.
Loyal Customers
Regular reminders lead to happier clients who come back more often. And the best part? Retenzio costs roughly the same as one average service. Once even one client returns, your investment pays for itself!
Easy Solution
streamlining customer communication
FAQ
Frequently Asked Questions
Retenzio creates tailored scenarios for your business that remind clients at the 'perfect moment' to schedule their next appointment. When that time comes, it automatically sends an SMS. You only set up these scenarios once, and the system handles everything else. However, if you want, you can adjust them anytime, add more steps, or customize them based on what you need. This way, you have complete control over when and how you communicate with your clients.
That's what our FREE plan is for, giving you a risk-free way to test most of our features. You also get 5 SMS messages included to see how Retenzio handles automated reminders and scenarios. During this trial period, you can explore our user-friendly interface, see how the system integrates with your booking platform, and get a feel for how it all works. Once you're convinced that Retenzio truly saves you time and boosts client returns, you can switch to a paid plan whenever you like.
Retenzio currently works smoothly with the Reenio and Reservio booking systems, requiring only a simple connection. If you use a different platform, feel free to email us and we'll figure out how to integrate it. We don't want you to change your established workflows — our goal is to enhance and streamline your existing practice with automated SMS.
Absolutely! In Retenzio, you can set up your own message texts to perfectly fit your needs. You can include the client's name, the name of the service, or even a link to online reservation. That way, you maintain a personal touch that clients appreciate, while also making it easier for them to book their next visit. Customizing your messages is fast and intuitive, so whether you run a salon, barbershop, or fitness studio, you can find a style that works for you.
Our plans are billed monthly, and you always know how many SMS messages are included. If you happen to use them all — for example, if you get a sudden influx of new clients or you're running a special promotion — you can simply purchase more at a reasonable price. That way, you'll never run out of 'ammo' and miss sending a reminder.
Yes! That's exactly why we offer our BUSINESS plan. It lets you easily assign different employees to specific scenarios, which is great if your company has multiple specialists or locations. Each employee can track their own bookings, while you maintain an overview of the entire company from one place. You'll also have a sufficient SMS allowance to cover a higher volume of ongoing reminders.