Retenzio

for nail studios

We'll bring your clients back like a boomerang

Automatic SMS reminders help nail studios keep regular clients and prevent forgotten or canceled appointments.

We support the most popular booking systems in the Czech Republic:

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more clients back for manicures

we help nail studios build loyal relationships and fill appointment books

Retenzio sends thoughtful SMS messages at the right time on your behalf. It reminds about visits, responds to canceled reservations, and doesn't forget to wish happy birthday. SMS messages have up to 98 % open rates and 90 % of clients read them within 3 minutes. You focus on nail beauty, we'll take care of bringing clients back.

40%clients don't schedule their next manicure on time

Many clients postpone their next visit after a manicure or forget it completely. Regular care ensures beautiful nails and stable income.

A reminder from your favorite studio - it's time for another nail treatment. Book an appointment online and enjoy a beautiful look!

22%clients don't book another appointment after canceling

When a client cancels an appointment, they often don't learn about a new opportunity. A gentle SMS reminder can renew the relationship.

We understand that the appointment didn't work out - it happens. Book a new appointment online and we look forward to seeing you!

20%clients who don't show up often never call again

A missed visit doesn't have to mean a definitive loss. A friendly reminder can convince a client to return.

We're sorry you couldn't make it - these things happen. You can book a new appointment online and we'll take care of the rest.

99%clients appreciate when you remember them on their day

Birthdays are a great opportunity to show that you care about each client. Such a gesture motivates them to visit again.

Happy birthday! 🎉 Treat yourself - book an appointment online and let your nails shine.

it's easier than you think

we'll automate your client management

Retenzio makes sure your clients come back happily and on time. It connects to your booking system and sends out SMS at just the right moment, so you no longer have to call manually or deal with empty slots. Just a few minutes to set up, and you'll immediately see how much easier client management can be.

Easy Connection

Easy Connection

No lengthy setup or complicated coding. Simply integrate Retenzio with your booking system, and you're all set.

Smart Scenarios

Smart Scenarios

Retenzio knows the best moment to send a reminder and automatically dispatches a personalized message. Meanwhile, you can focus on your business and enjoy a full schedule.

Loyal Customers

Loyal Customers

Regular reminders lead to happier clients who come back more often. And the best part? Retenzio costs roughly the same as one average service. Once even one client returns, your investment pays for itself!

Easy Solution

streamlining customer communication

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FAQ

Frequently Asked Questions

01
How does automatic SMS sending work exactly?

Retenzio creates tailored scenarios for your business that remind clients at the 'perfect moment' to schedule their next appointment. When that time comes, it automatically sends an SMS. You only set up these scenarios once, and the system handles everything else. However, if you want, you can adjust them anytime, add more steps, or customize them based on what you need. This way, you have complete control over when and how you communicate with your clients.

02
What if I just want to try Retenzio before paying anything?

That's what our FREE plan is for, giving you a risk-free way to test most of our features. You also get 5 SMS messages included to see how Retenzio handles automated reminders and scenarios. During this trial period, you can explore our user-friendly interface, see how the system integrates with your booking platform, and get a feel for how it all works. Once you're convinced that Retenzio truly saves you time and boosts client returns, you can switch to a paid plan whenever you like.

03
Do I need a special booking system for it to work?

Retenzio currently works smoothly with the Reenio and Reservio booking systems, requiring only a simple connection. If you use a different platform, feel free to email us and we'll figure out how to integrate it. We don't want you to change your established workflows — our goal is to enhance and streamline your existing practice with automated SMS.

04
Can I customize the SMS content for my business?

Absolutely! In Retenzio, you can set up your own message texts to perfectly fit your needs. You can include the client's name, the name of the service, or even a link to online reservation. That way, you maintain a personal touch that clients appreciate, while also making it easier for them to book their next visit. Customizing your messages is fast and intuitive, so whether you run a salon, barbershop, or fitness studio, you can find a style that works for you.

05
How do payments work, and what if I run out of SMS in my plan?

Our plans are billed monthly, and you always know how many SMS messages are included. If you happen to use them all — for example, if you get a sudden influx of new clients or you're running a special promotion — you can simply purchase more at a reasonable price. That way, you'll never run out of 'ammo' and miss sending a reminder.

06
Is Retenzio suitable for larger teams or companies with multiple employees?

Yes! That's exactly why we offer our BUSINESS plan. It lets you easily assign different employees to specific scenarios, which is great if your company has multiple specialists or locations. Each employee can track their own bookings, while you maintain an overview of the entire company from one place. You'll also have a sufficient SMS allowance to cover a higher volume of ongoing reminders.

Easy Solution

Ready to take your business to the next level? 🚀